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Family Breakfast

24/7 Book An  Engineer

This page is for our existing customer who have a cover plan with us 

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Book an engineer online
Boiler & Heating 

Booking an engineer visit is super simple. Fill in the report a fault form below & tell us about the fault.  
 

Once you have completed the form and completed checkout our smart booking software system will automatically assign the nearest engineer with the best availability

Smell Gas?
Report Gas Leaks

Step 1: Call the national emergency gas services immediately & and follow all  instructions given by the advisor. 

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Step 2: Only use this online booking for after the national emergency gas services engineer has completed all initial "make safe" procedures. Keep any paperwork they leave for our engineer.

Check list before you book an engineer

Please follow these simple steps which could save you time, money, prevent further damage & get your boiler central heating  back up and running quickly 

Book an engineer checklist

Breakdowns

Please ensure

  • You have a working gas supply

  • Your gas meter is topped up

  • You have working electricity 

  • Check your boiler pressure is topped up

  • All radiators are bled

  • You have the correct cover for this repair

 

All Checked Yes!

 Leaks

Please ensure

  • You have a switched off the water supply

  • The leak is contained to prevent further damage 

  • Tighten any joins where possible

  • Put down bowls or towels 

  • You have the correct cover for this repair

 

All Checked Yes!

Book An Engineer 
How it works

1. Complete online booking form 

2. Pay the applicable call out charge

3. The nearest engineer to you will automatically receive a notification to call you and arrange a repair around a mutually convenient time & date

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This form is for existing customers who have a cover plan with us.

 

if you don't have cover  click here

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Book an engineer form
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