Got You Covered

No. You do not need to have boiler central heating cover. However, in the event of a boiler central heating breakdown, having cover can save you hundreds £££ in repair cost. Having boiler cover also gives you peace of mind knowing that gas & heating engineers are just a few clicks away.

We have put together boiler central heating cover plans to suite all needs and budgets. As we love giving our customers the best value for money possible, we can cover everything from boiler, heating, plumbing and even your gas pipes in your property, See below... Homeowner plans- cover up to £1000 Landlords plans- cover up to £1000 Small Businesses- cover up to £2000 Compare homeowner plans Compare landlord plans Compare small business plans

The best boiler central heating cover plan is based on individual needs, your property & the amount of usage of your central heating system. For those looking for the best level of cover our "Full Cover" plan covers almost everything that could possibly go wrong with your boiler, central heating, plumbing & gas pipes in your property. Compare our gas boiler central heating plans >>

All our customers on the Advanced plan & Full plan will get an annual boiler service included.

Nope. City Homes Cover is not an "insurance" provider. The main goal behind City Homes Cover is to give you access to the guys who the insurance companies go to for the most important part of the whole process, which is the repair of your gas boiler central heating & plumbing. Being covered by us means you have no lengthy waiting times for insurance underwriter approvals. You are covered directly by the experts.

You can report a breakdown 7 days a week, 365 days a year. To report a fault, all of our customers will have access to a secure "report a fault" page. Report a fault in 3 easy steps... Click on the Report A Fault tab at the top left of any page on our website header. After Login fill out the report a fault form. The Same Day one of the team or engineers will get in touch with you to resolve the issue.

You can make a claim after 24 hours of signing up with us. however, to deter people from signing up with us with pre-existing boiler central heating & plumbing faults only to make a quick claim we have a claim limit of Max £150 for the first 30 days. After 30 days you will be covered for up to £1000 in claim costs.

There may be times where a boiler is beyond economical repair. This can be due to parts being obsolete (not manufactured any longer) or the boiler just simply needs to be replaced. In these circumstances, all our customers on the Full Cover Plan qualify for £400 towards new boiler install offer. T&C's apply. See Full terms & Conditions >>

Yes. The price you see is the price you pay. This price is subject to... You already have a combi boiler New boiler is being installed in the same location as existing boiler (Standard flue) 1 section of horizontal flue is used No gas pipe upgrade from a small to a bigger size is needed New boiler is no more than a 25 kilowatt The points mentioned above cover most 3 bed semi-detached.

In most cases no. however in the following instances charges are as follows... Vertical flue +£250 Gas pipe upgrade £500+ 30 kilowatt boiler +£100 Note: We have a legal & moral obligation to ensure every installation is carried out to the highest standard & according to gas safety regulations. Theses charges allow us to meet this standard.

With every boiler installation you will get a minimum of 5 years manufacturers guarantee or a warranty, with some boilers we can offer up to a whopping 15 years. With our fixed price boiler installation packages, you get 5 years

Every installation will be installed to the highest standard and current best practice regulations set out by the HSE (currently Gas Safe) As a bonus we at City Homes Cover LTD throw in some Free added bonuses, With every installation you will also receive a... Material needed in completing the installation Wireless Thermostat (If not already installed) Magnetic System Filter (if not already Installed) Chemical Flush of your heating system Gas Safe Certificate

Using the form below tell us about your existing heating system, once one of the team has checked over the details well get back in touch to arrange the rest. Please stand back & take clear pictures of... Boiler Boiler Pipes Boiler Flue This is so we can understand your system and how it works

There are many things that we do to make sure our City Homes cover tradespeople bring you the highest level of service. Inspecting jobs upon completion Taking a copy of their Public Liability Certificate Validating their relevant trade certificates Ensuring they comply with our service levels Getting them to sign the HomeServe Health and Safety Statement Reviewing company information on Creditsafe and Companies House Checking their motor insurance details Getting them to fill out an onboarding pack which includes things like safety declarations, guidelines and Good Reputes